Сервис

Service

Our Services

Service & Support

From customized wear-part solutions and installation guidance to secure export packaging and international shipping, we provide professional support throughout your project.

01 / SUPPORT

Technical Support

  • Customized Manufacturing: Materials, dimensions and product structures can be customized according to the customer's drawings and technical requirements.
  • High-Performance Wear Parts: Our premium composite wear-resistant parts offer excellent cost-effectiveness compared with conventional steel products.
  • Longer Service Life: Depending on the application and operating conditions, product service life can be increased by approximately 1–3 times.
  • Remote Installation Guidance: Professional remote guidance is available to assist customers with product installation and application.
02 / DELIVERY

Logistics & Delivery

  • Shipping Method: Sea freight is the standard and most commonly used transportation method for international orders.
  • Export Packaging: Products are securely packed on fumigated solid-wood pallets suitable for international export.
  • Production Lead Time: Approximately 10–60 working days, depending on customization complexity, product specifications and mold type. Please contact us to confirm the exact delivery schedule.
  • Payment Terms: T/T with 100% advance payment of the mold fee and order value. Mold making and production will be arranged after payment is received.
OEM & ODM Service

Customization Process

From design confirmation and prototyping to mass production, quality inspection and delivery, we provide complete customized manufacturing support for every order.

  1. 01
    Step 01

    Provide Design Drawings or Physical Samples

  2. 02
    Step 02

    Confirm Materials, Dimensions and Quotation

  3. 03
    Step 03

    Pay the Sample Fee for Prototype Production

  4. 04
    Step 04

    Sample Confirmation and Approval

  5. 05
    Step 05

    Sign the Contract and Arrange a 50% Deposit

  6. 06
    Step 06

    Raw Material Procurement and Mass Production

  7. 07
    Step 07

    Full Product Inspection and Export Packaging

  8. 08
    Step 08

    Arrange the 50% Balance Payment and Delivery

We would love to hear from you.

If you’ve got great products your making or looking to work with us then drop us a line.